State Farm® Insurance Agent Kristina Cook

"My wife and I just moved to China Grove and needed new insurance on our vehicles and our newly purchased historic 1900 farm house. After being completely disappointed with another insurance company I contacted my local State Farm insurance office and had the pleasure with dealing with Kerry Gunner. I could not have asked for a better person to deal with. Her professionalism, kindness and honesty was the reason my wife and I decided on State Farm as soon as she gave us the quote. It was an extra bonus that our premiums were cheaper with better coverage. If you live in the Rowan county area or the surrounding area, State Farm is definitely the way to go and I highly recommend Kerry Gunner. Rob Morris China Grove, NC"

"Have been with Kristina Cook’s State Farm for 5 years or so. I recently bought a New home and Lindsey helped me every step of the way. Timely, responsive and professional. Couldn’t ask for more. Thanks!"

"Kristina Cook and Staff are very personal and professional. I recommend everyone to at least give the office a call to hear the courteous staff from beginning to end. The service is excellent. Compare prices for yourself. I have been a satisfied customer/family member over 30 years. Kristina and Staff, I publicly say THANK YOU for continuing to provide the service that stands out among the rest. This is a public service announcement and I approve this message. Let the know that Renese sent ya."

"Kerry was a pleasure to work with. Very helpful and went the extra mile to make my switch from another insurance company as easy as possible. Thank you very much!"

"Incredible operation and full of culture of truly cares about their community!"

"I am very pleased with the quick service I received from Jennifer at Kristina Cook State Farm for helping me add more coverage on my insurance. She was very knowledgeable and handle everything that I needed quickly .I highly recommend this insurance office ."

"Thanks Jennifer for your rapid response making it possible for us to purchase our new car. Kristina and her staff are always available when you need them."

"Kerry Gunner was great in helping me. She was very professional and knowledgeable. Highly recommend!"

"More than tripled my Insurance due to something the underwriters found? Could not tell me anything. Just an excuse to rip me off. Have had State Farm for a while this is absurd! I will be replacing them immediately! Stay away!!! Terrible!"

"Friendly,professional,efficient service over here"

"My agent is Kerry Gunner. She was super helpful getting us set up with new car and homeowners insurance. Our savings amount is very significant. We had been with Nationwide for at least 30 years. Our agency recently changed to Relation Insurance, closed the local office and moved to Charlotte. I am excited to have a local agent like Kerry that I can contact when I need assistance."

"Have had nothing but a wonderful experience since being with this State Farm team. Jennifer McKenney has been especially helpful with assisting me with a recent claim I had to file. She answered all my questions promptly, and explained things clearly to help me understand!"

"I had a great experience at Kristina cook State Farm. Lyndsay helped me obtain a bonded title for my motorcycle. she explained the whole process. Made the process a whole lot easier now I am out riding my motorcycle bc of her!!!"

"Always helpful and"

"Lindsey and Jennifer provide amazing customer service! They always take great care of my auto and rental needs and are quick to respond anytime I have questions—whether by phone, text, or email. I really appreciate how dependable and helpful they are!"

"Kerry Gunner was so awesome and helpful by walking me through the entire process. She helped me lower my insurance significantly and for that, I am grateful. Please give her a call to see what she can do for you."

"Wonderful"

"Great service, love the team ♥️"

"I have to send a big shout-out and thanks to Kerry Gunner, my new State Farm agent. I came in a week ago extremely frustrated with my current insurance carrier. My coverage portfolio is complicated, to say the least. Kerry jumped right in, got me answers and got me timely solutions. She works hard for the customer and aims to please. Her customer service and timely follow-up is exceptional. Hope she can get some extra time off over the Easter holiday for all she did for me and my family. Thank you, Kerry Gunner and Kristina Cook State Farm."

"This office is extremely enjoyable to work with. They explain the coverage very clearly and provide answers before I even have chance to ask the question. Would definitely recommend them to everyone! Very quick turnaround for the COIs that we need for our food truck events."

"Very knowledgeable and friendly staff. I highly recommend this office."

"Wow!!! Wish I had switched to them sooner. Kerry Gunner was very informative on past coverage and the difference with State Farm. Got the home/auto bundle. Savings of $70.00 per month. Can't wait to start the mileage tracker. Maybe save even more. Thank you so much for walking me through step by step to achieve my goal with good coverage and the savings I needed. God bless you!"

"We recently switched our home and auto insurance over to Kristina and I’m so glad we did! She made the entire process really simple, explained everything so I could understand and was great at communicating every step of the way. Having someone local who is so close by and easy to teach in our community makes such a difference! Highly recommend her and her team!"

"Firstly, please know that i believe everyone at this agency in China Grove is the best! They are all incredibly nice and are all willing to help as much as they can! My review is the entire State Farm experience not on the exceptional customer service these representatives offer. That being said. I Called in to adjust my homeowners policy as I noticed my premium had went down significantly over the last years and after checking, found that my homeowners coverage was only 40k. I called in, ran through the quote, and was told I needed about 160k. Sounded right, I do have a smaller, relatively inexpensive home. Told them to go ahead. Three weeks later, I heard nothing, called back, and was told that 40k is what underwriting approved. They did finally say they could go as high as 85k to cover me in the case of my 160k loss. After telling the agent that I will be shopping around for other insurance, no other options were offered as she could only offer what the State Farm underwriting would approve. After seeing the Halfway There insurance commercials, it hit me that State Farm was describing exactly the service they deliver in a cleverly veiled "parody" insurance commercial. 85k is about "Halfway There" to what the initial agent quoted that I need. Another quote from the Halfway There commercials came into play here as well "Forget what we told you, it ain't worth squat." According to Google, "State Farm reported a net income of $12.9 billion for 2025, more than doubling its $5.3 billion profit in 2024." They more than doubled their profits for being "Halfway There". If State Farm can deliver for you, Kristina Cook and her agency are absolutely the best! But State Farm may not be the best option anymore."

"Worked directly with Kerry Gunner. She was amazing and helped me get the lowest rate for my needs. I would highly recommend working with this location and letting them get you the best deal possible."